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Who we are

Consumer Duty Services or “CDS” was established by subject matter experts Kevin Still and Peter Wordsworth with a simple mission to help our clients achieve better outcomes.

We act for Creditors, debt buyers, debt advisory firms, and Insolvency practices.

Whilst servicing clients across a range of products our core business is centred on IVA and DMP portfolios.

We help our clients deliver and evidence better outcomes for their customers under the new Consumer Duty regulatory framework recently introduced by the FCA.

We also help our clients achieve better outcomes in relation to their dealings with the FCA. 

Our Ethos

  • Integrity in all that we do
  • Data driven
  • Technology enabled
  • Pragmatic and commercial
  • Strong Social Values
Our Ethos

Key Services

IVA Integrity Score

IVA and DMP Portfolio Review

IVA and DMP Product Assurance Review

Consumer Duty Training

FCA Application and Response Support Services

Consumer Duty Champion Services

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